This Privacy Policy explains how Team Naem Jamri ("we", "us", "our") collects, uses, discloses and safeguards your personal data when you use our website or engage our real estate services, in compliance with the Personal Data Protection Act 2010 ("PDPA") of Malaysia and its seven Personal Data Protection Principles.
Team Naem Jamri is a Johor-based real estate team operating in accordance with the requirements of the Board of Valuers, Appraisers, Estate Agents and Property Managers Malaysia (BOVAEA). For the purposes of the PDPA, we are the data user responsible for your personal data collected through this website and in the course of providing our services.
Depending on how you interact with us, we may collect the following categories of personal data:
We do not knowingly collect sensitive personal data (such as data on health, religious beliefs or political opinions) through this website. Please do not submit such information unless specifically requested and where we have explained the basis for collecting it.
We collect personal data when you:
We process your personal data for the following purposes:
| Purpose | Examples |
|---|---|
| Responding to enquiries | Replying to your messages, arranging viewings, providing property information |
| Providing our services | Acting as your real estate intermediary, facilitating transactions, follow-up |
| Administration | Maintaining records, managing our customer relationship, internal reporting |
| Marketing (with consent) | Sending you property updates and news where you have opted in |
| Legal & regulatory | Complying with applicable laws and our professional obligations |
By submitting your personal data to us, you consent to its collection, use and disclosure in accordance with this Privacy Policy. Where we rely on your consent to send you marketing communications, you may withdraw that consent at any time (see Your Rights). Withdrawing consent may, in some cases, mean we are unable to provide certain services to you.
We do not sell your personal data. We may disclose it only to the following classes of parties, and only as necessary for the purposes set out above:
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required to satisfy any legal, regulatory, accounting or reporting requirements. When personal data is no longer required, we will take reasonable steps to securely destroy or permanently anonymise it.
We take practical steps to protect your personal data from loss, misuse, unauthorised access, modification or disclosure, including secure hosting, access controls and encryption of data in transit. While we strive to protect your information, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Some of our service providers (for example cloud hosting or messaging platforms) may store or process data on servers located outside Malaysia. Where personal data is transferred outside Malaysia, we will take reasonable steps to ensure it continues to be protected to a standard comparable to that required under the PDPA.
Subject to the PDPA, you have the right to:
To exercise any of these rights, please contact us using the details below. We may need to verify your identity before acting on your request, and a nominal fee may apply to data access requests as permitted under the PDPA.
Our Website uses cookies and similar technologies. For details of the cookies we use and how to manage them, please see our Cookie Policy.
We may update this Privacy Policy from time to time to reflect changes in our practices or in the law. The current version is the one published on this page, identified by the "Last updated" date above.
If you have any questions about this Privacy Policy, or wish to exercise your rights or make a complaint regarding your personal data, please contact our data protection contact:
Team Naem Jamri
74-02, Jalan Perjiranan 2, 81100 Johor Bahru, Johor, Malaysia
Telephone: +60 12-214 3317
Email: [email protected]
You also have the right to lodge a complaint with the Personal Data Protection Department (Jabatan Perlindungan Data Peribadi, JPDP) under the Ministry of Digital, Malaysia.